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Additional Services - Help & Advice
Our East Grinstead branch are offering an additional service within the community right now.
We are more than happy to run small errands such as posting letters, grabbing groceries, pet supplies, medication and other amenities
Request a call back
This service is free for those self isolating with symptoms, OAPS and those in the ‘high risk’ categories and health care professionals. Orders will be taken remotely and left outside your door. Payments can be made online or from your mobile to reduce the risk of contamination by not handling cash.
We understand it’s not always affordable to have a dog walker. Also, if you’re self isolating and are not out on your usual walks, here is some advice from the RSPCA on how else you can keep your pooches happy
Tips for keeping dogs happy without walks:
Mental stimulation is a great way to keep your dog entertained and occupied so you can keep your dog happy by replacing exercise with other activities until you are able to take them back out for their usual walks.
Try challenging your pooch at tea time – ditch the food bowl and feed Fido using a Kong or a food puzzle to get them thinking.
Play, play, play! Most dogs love to play so set aside some time to have a good game of fetch or tug with your pooch.
Learning a new trick or command is great mental stimulation for a dog. Get out their favourite treats and try teaching Fido how to wave his paw, ‘sit’, ‘lie down’, or ‘roll-over’.
Get them sniffing – scent work can be a great way to keep them busy for ages! Hide treats around the garden or around the house and send them off in search of them. If you feed your dog kibble this can be a great way to serve them their meals!
Remember toilet breaks – remember your dog will still need to go outside to use the toilet so make sure they get regular access to the garden to potter, sniff and wee.
Spotify has recently launched ‘My Dog’s Favourite Podcast’ which has a range of carefully selected spoken word, sound and original music designed to encourage relaxation.
If you have any worries about your pet’s health during self-isolation give your vet a call for advice but don’t visit the surgery in person.
What about my pet if I become ill?
The good news is there is little evidence humans can pass this virus on to their pets.
Do however, consider stocking up on food supplies for your pet and anything else they may need in the event you need to self isolate.
Here is some more advise from the RSPCA:
”If possible, arrange for another person to care for your pet. If you own a horse or livestock and keep them on land that is not based at your address, arrange for a friend to care for them until you’re able to return to normal.
Always adopt good hygiene practises and thoroughly wash your hands after interacting with your pets, such as rabbits, rodents, birds and reptiles.
Cats still need access outdoors or to a clean litter tray and outdoor cats can go in and out as normal.
Although you won’t be able to take your dog beyond your house or garden for exercise – there are lots of ways to keep your dog happy and healthy within the confines of your own home…”
Can my pet catch Covid-19 or pass it on to us?
We recently spoke to Portland Vets East Grinstead to ask for their opinion on the transmission of Covid-19 virus between pets and their owners and they’ve shared the following article
Portland have said ”It really is down to the advice of the government and WHO, to wash your hands correctly and for minimum 20 seconds. As a practice we are increasing our frequency of cleaning of client areas and wiping down door handles etc regularly throughout the day”
Despite the human pandemic, dogs are more risk from the Gastro Bugs, Lung Worm and diseases like Alabama Rot. The only real way you can protect pets from all viruses and diseases is to make sure they’re up to date with flea & worming programmes, boosters and by cleaning their paws and pads after a walk
They have advised to follow government guidelines and stay 2 meters apart out on a walk and to be aware it seems it may be possible the virus can be carried and transmitted from dog fur so to be mindful if petting someone else’s dog and to always wash your hands before or after petting animals.